We would be happy to speak with you and assist you in any way we can. Call us at (336) 274-7652 Monday through Friday from 9:00 a.m. to 5:30 p.m. You may also contact us through the contact form on our website.

For your convenience, we offer same-day showings Monday through Friday until 4:00 p.m. To schedule a showing, call us at (336) 274-7652 between 9:15 and 9:30 a.m. on the day you would like to view an available property. We will arrange a time for you to see your prospective new home that day.

Please arrive a few minutes early. If you expect to be late—even by only a few minutes—please call to let us know. Otherwise, our representative may need to leave for the next scheduled appointment.

If you decide the apartment is right for you—and we hope you do—let us know. We will provide access to an online application or give you a paper application, along with our Rental Qualification Guidelines.

Yes. We believe it is important to be open and honest with every prospective resident. This could become your home, and we want you to feel certain that it is right for you before paying a nonrefundable application fee.

We understand that an in-person showing may not be possible for applicants relocating from a considerable distance. When possible, we recommend asking a trusted friend or family member to view the apartment on your behalf.

After viewing the apartment, we will gladly provide access to an online application or give you a paper application, along with our Rental Qualification Guidelines.

For a paper application, please complete every section thoroughly, sign and date the application, and bring the following items to our office during regular business hours:

• A $75 nonrefundable application fee, payable by cash or money order

• One month’s worth of your most recent pay stubs or other acceptable proof of income

• A valid driver’s license or other government-issued photo identification

• Your completed, signed, and dated application

• A signed and dated copy of the Rental Qualification Guidelines

Online applications will guide you through the entire process, including submitting the required information, uploading supporting documents, and paying the application fee online.

Every adult who will reside in the apartment must complete a separate application and pay the $75 nonrefundable application fee.

Co-signers are permitted for students only and must be a parent or legal guardian.

Yes. An applicant who will reside alone must have a gross monthly income equal to at least 3.5 times the monthly rental rate.

When roommates apply together, each applicant must individually have a gross monthly income equal to at least 2.5 times the monthly rental rate.

Yes. Credit history is reviewed as part of the application process. Our current Rental Qualification Guidelines include the following requirements:

• A minimum credit score of 600 is required unless the applicant has no established credit.

• The tradeline rating must not exceed 23 points, as defined by our credit-reporting agency.

• A collection from a previous landlord will result in denial of the application.

• A collection from a gas, electric, water, or cable provider will result in denial of the application. Medical collections are not included or considered.

• Any collection or judgment must show a zero balance. Otherwise, the applicant must provide written confirmation from the creditor that the balance was satisfied before submitting the application.

Please review the complete Rental Qualification Guidelines before applying.

Criminal history may be considered as part of the application process. Each applicant is evaluated consistently and in accordance with our current Rental Qualification Guidelines and applicable fair-housing laws.

Because individual circumstances may vary, applicants with questions about this requirement should contact our office before submitting a nonrefundable application fee.

The security deposit ranges from the equivalent of one month’s rent to two months’ rent. Applicants with excellent credit and rental references may qualify for a deposit equal to one month’s rent.

A separate, nonrefundable $75 administration fee is also due at lease signing.

The security deposit and administration fee must be paid with two separate money orders. Cash and personal checks are not accepted for these payments.

Fidelity Realty Co. offers 12-month leases.

Fidelity Realty Co. does not currently participate in the Section 8 Housing Choice Voucher Program or other income-based voucher programs.

Yes. Pet policies vary by property.

Cats are welcome at:

• Lindley Park Manor

• Latham Park Manor

• Sycamore Apartments

• Hill Street Apartments

• Normandy Manor

• Spring Garden/Lindell Duplex

• Spring Garden Triplex

Monthly cat rent is $10 per cat, with a limit of two cats.

Small dogs are welcome at:

• Sycamore Apartments

• Hill Street Apartments

• Normandy Manor

• Spring Garden/Lindell Duplex

• Spring Garden Triplex

Dogs must weigh less than 40 pounds when fully grown and must not exhibit aggressive behavior. Monthly dog rent is $20 per dog.

Pets are not currently permitted at our other properties.

Assistance animals are not considered pets and are addressed separately in accordance with applicable fair-housing requirements. Please contact our office if you need to request a reasonable accommodation.

Residents may pay rent through the Resident Portal using a bank account or credit card. We also accept personal checks, money orders, and payments sent through a bank’s bill-pay service.

Online application fees may be paid online by credit card. Fees accompanying paper applications must be paid by cash or money order.

The administration fee and security deposit must be paid by money order. These must be submitted as two separate payments.

We want to address maintenance concerns as quickly as possible. During regular business hours, please call our office at (336) 274-7652. You may also submit a non-emergency maintenance request through the Resident Portal.

Please do not submit maintenance requests by email. Speaking with you directly allows our staff to ask questions and gather the information needed to address the issue properly.

For a maintenance emergency, always call the office. If the emergency occurs after hours, follow the telephone prompts and leave a detailed voicemail. An on-call representative is available to respond to maintenance emergencies.

Call our office at (336) 274-7652, follow the after-hours prompts, and leave a detailed voicemail with your name, address, telephone number, and a description of the emergency. An on-call representative is available to respond to maintenance emergencies.

If there is an immediate threat to life, safety, or property, call 911 before contacting our office.

Washer and dryer connections are available at:

• Sherwood Court Apartments

• Hill Street Duplex

• Spring Garden Triplex

• Three-bedroom suites at Yorkleigh Apartments

Washers and dryers are included at Hill Street Apartments.

Most of our other apartment communities offer secure, private laundry facilities for residents. Laundry facilities are not available at Lakewood Apartments or the Spring Garden duplexes.

Because features can vary by unit, please confirm the laundry arrangements for a specific property before applying.

Water is included in the rent at:

• Lindley Park Manor

• Lakewood Apartments

• Sycamore Apartments

• Hill Street Apartments

• Spring Garden Triplex

• Yorkleigh Apartments

Trash collection is included at all Fidelity Realty Co. apartment communities.

Utility arrangements may vary by property or unit, so please confirm the included utilities before signing a lease.